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Refund Policy

Last Updated: October 2025

 

At Birth Empowerment LLC, we value the trust our clients place in us and strive to provide exceptional, compassionate, and reliable support throughout your pregnancy, birth, and postpartum experience.

 

Please review our refund policy carefully before booking services.

 

 

 

 

1. Deposits

 

 

A non-refundable deposit is required at the time of booking to reserve your spot on our calendar. This deposit secures your due date and ensures our availability. Deposits are not transferable to other services or clients.

 

 

 

 

2. Service Cancellations by Client

 

 

If you choose to cancel services:

 

  • More than 30 days before your due date or scheduled session: you may receive a refund minus the non-refundable deposit and any services already rendered.

  • Within 30 days of your due date or scheduled session: refunds are not guaranteed, but partial refunds may be considered on a case-by-case basis.

  • After services have begun (prenatal visits, on-call period, or birth attendance): no refunds will be issued.

 

 

 

 

 

3. Cancellations by Birth Empowerment LLC

 

 

In the unlikely event that your doula or team member is unable to provide services due to illness, emergency, or unforeseen circumstances, we will:

 

  • Arrange a qualified backup doula, or

  • Issue a pro-rated refund based on services not rendered.

 

 

 

 

 

4. Missed Births

 

 

If we are notified too late to attend your birth (for example, active labor already in progress upon contact), the on-call availability, prenatal support, and virtual guidance provided still constitute a large portion of the service package. Therefore, no full refund will be given; however, a partial refund may be offered at our discretion.

 

 

 

 

5. Digital or Educational Products

 

 

All digital downloads, classes, templates, or course materials are non-refundable due to their instant access nature. Please read all product descriptions carefully before purchase.

 

 

 

 

6. Payment Plans

 

 

If you are on a payment plan and cancel before services begin, any paid portion (minus the deposit and processing fees) may be refunded. After services have begun, all remaining payments are still due.

 

 

 

 

7. Policy Acknowledgment

 

 

By booking services with Birth Empowerment LLC, you acknowledge that you have read, understood, and agree to this Refund Policy.

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